Kat was efficient, professional and didn't ramble on about information I didn't ask for

Kat was efficient, professional and didn't ramble on about information I didn't ask for. Phillip(Review Department) deserves a mention as well. He handled my call with empathy, understanding and didn't PUSH/FORCE a sales pitch down my throat. He deserves an increase, a great asset to Outsurance and he's bound to be head-hunted for various reasons but most importantly, he LISTENED to what I had to say. God bless you Phillip, you will drive a Fortuner one day🙏🏻