1 reviews | Active since Feb 2017
*** claims and worse retentions
<p>claims process is clunky and impersonal. </p> <p>retentions agent is impossible to get through</p>
Hi Murray,
Thank you for bringing the matter to our attention. Xini from our claims department contacted you to apologize for the manner in which your claim was handled. You also told her that our retention department wasn't helpful at all. You informed her that you would let her know if you need to extend your insurance.
We apologize for this awful claims/retentions service.
Regards, Kelvin
Hi Murray,
Thank you for bringing the matter to our attention. Xini from our claims department contacted you to apologize for the manner in which your claim was handled. You also told her that our retention department wasn't helpful at all. You informed her that you would let her know if you need to extend your insurance.
We apologize for this awful claims/retentions service.
Regards, Kelvin