MH
Mitch H

1 reviews | Active since Jul 2011

18 May 2026, 07:07

Just completed a windscreen replacement claim for my Ford Ranger

Just completed a windscreen replacement claim for my Ford Ranger. I was extremely satisfied with the convinience of the process and quality of service provider. The claim took 2 mins to log on the outsurance app. I had a quick question about the claim which took the claim agent 10 mins to call me back about. The service provider gave me the option of a OEM glass or generic warning OEM could take up to 3 days to arrive. I opted for OEM and came in 1 day. Came to my house and was expertly fitted, no excess glue visible on the sides, perfectly straight, no faults on the vehicle, no wind noise. The whole process took 2 days from registering claim to having new windscreen fitted. How good service should be

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Replies (1)
OUTsurance
OUTsurance's reply18 May 2026, 07:39
Official
Hello Mitch,

Thanks so much for this fantastic feedback! 

We are thrilled to hear that your claims process was handled so efficiently.

Regards,The OUTsurance Team.