Just another Insurance Company selling a lie

Do not fall into the trap of believing outsurance is different to other insurance companies.

When you need to sign up they are amazing! But when it's time to claim they are the same as every other insurance company.

I tried to claim from my warranty which I have been paying for 3 years now. There are multiple repairs needed all picked up during my last service, and all mechanical, but guess what they don't cover any of them except to replace the water pump, which they also won't cover until I can provide proof that the vehicle was serviced every year. Now while I don't have every single year (really just one year I don't have) everyone knows that service intervals work on km's and I have regularly serviced this vehicle over the years. I also don't understand how nothing else, all mechanical related is not covered and I am having to pay out of my pocket to fix it, and have to pay excess if I want to claim for the water pump which they won't cover anyway. So what's the point of taking out warranty cover, all it's doing is making them rich and yourself broke.

I will wait for their next email referring me to their terms and conditions.

I have requested all my premiums paid to the warranty over the past 3 years to be refunded and waiting for a response.