1 reviews | Active since Nov 2017
JUST AND FAIR BUSINESS
I recently inquired about the possibility of reducing my monthly premium on my 2001 Toyota Tazz 1.3L as I reckoned it was at least double what I should have been paying for it. The consultant (Michelle) confirmed that my premium was indeed excessively high and after I was able to have my immobilizer verified at an inspection centre, my premium was almost halfed and I was reimbursed in that same month to the value of the difference between what I was paying and my new premium. The consultant (Michelle) then took this a step further and escalated a further reimbur*****t for being overcharged on my premium for about 2 years (even though I had annually asked for a premium review). After a few weeks I was contacted by another consultant, Candice Ramaloo, who then took matters further and managed to secure a full reimbur*****t (to the cent) for all the months which I paid too much on my premium! I would like to take this opportunity to thank all those Outsurance employees who assisted me in this process and have completely blown me away with the fact that even though Outsurance wronged me with an inflated premium, they have done justice to me in that they made right with me (to the cent)!!! If that is not just and fair business then I don't know what constitutes as such! Much appreciation!
Such a pleasure to receive your kind words of appreciation.
We are very proud to have Melissa and Candy on our team and know they will relish your compliment!
Thank you for your loyal support.
Regards, Sarah
Such a pleasure to receive your kind words of appreciation.
We are very proud to have Melissa and Candy on our team and know they will relish your compliment!
Thank you for your loyal support.
Regards, Sarah
