LS
Liza S
1 reviews | Active since May 2019
28 May 2019, 10:21
Judith Zulu - Outsurance Customer Retention
I would like to comment on the service I have received from Judith Zulu at Outsurance Customer Retention. Judith had a vast knowledge of the retention process and understood that getting me the best price was the ultimate goal. She was patient and relaxed and confirmed my decision making throughout our conversation. She made the necessary changes as and where applicable, on my instruction. She spoke clear and used terms I could understand (not the insurance jargon that gets one more confused when trying to insure). I really enjoyed the experience I had with Outsurance. I trust going forward this is what we can look forward to ......excellent service!
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OUTsurance's replyOfficial
28 May 2019, 11:12Good day Lizajoshua Smith1,
Thank you very much for the feedback. We are happy to hear about your experience with the OUTsurance family. We pride ourselves in giving the best service at all times. We are very proud of Judith and she will be very happy to receive this compliment.
Kind regards
OUTsurance
Thank you very much for the feedback. We are happy to hear about your experience with the OUTsurance family. We pride ourselves in giving the best service at all times. We are very proud of Judith and she will be very happy to receive this compliment.
Kind regards
OUTsurance
OUTsurance's reply28 May 2019, 11:12
Official
Good day Lizajoshua Smith1,
Thank you very much for the feedback. We are happy to hear about your experience with the OUTsurance family. We pride ourselves in giving the best service at all times. We are very proud of Judith and she will be very happy to receive this compliment.
Kind regards
OUTsurance
Thank you very much for the feedback. We are happy to hear about your experience with the OUTsurance family. We pride ourselves in giving the best service at all times. We are very proud of Judith and she will be very happy to receive this compliment.
Kind regards
OUTsurance
LS
Liza S's updateReviewer Update
28 May 2019, 12:54Judith actually told me about the survey yesterday and whether i would like to participate and i said i would. Unfortunately the survey did not come through to me from your automated system. So, i called her this morning because i felt that i needed to tell someone that she was great! As was Asive, who assisted me with a new insurance policy for a second commercial vehicle. i have left a comment for her on the survey.
LS
Liza S's update28 May 2019, 12:54
Reviewer Update
Judith actually told me about the survey yesterday and whether i would like to participate and i said i would. Unfortunately the survey did not come through to me from your automated system. So, i called her this morning because i felt that i needed to tell someone that she was great! As was Asive, who assisted me with a new insurance policy for a second commercial vehicle. i have left a comment for her on the survey.