1 reviews | Active since Aug 2012
Judge-mental service Outsurance
I app**** for life cover with Outsurance. I was not sent for a medical check up but was asked a number of health related questions. A representative contacted me again wanting to have more information about health issues. I then got a call from another representative who claimed that I suffer from a serious brain injury. He also named the condition. I informed this person that I do not have the injury. I further indicated that I was involved in a serious car accident more 30 years ago during which I suffered a head injury. I then also indicated that I recovered from that fully and that a physician gave me a clear bill of health in 2019. The fact that Outsurance did not even gave me an opportunity to supply proof that what they claimed is not correct is unprofessional and judge-mental. I do not believe any of their claims in their adverti*****ts. Professional, cost and good service. I don’t think so.
We don't blame you for being upset and appreciate you bringing the matter to our attention.
Our sales manager, Donovan contacted you and discussed the reasons for the decline. We are very sorry to see you did not receive proper feedback previously.
Thank you for your understanding.
Regards
OUTsurance
We don't blame you for being upset and appreciate you bringing the matter to our attention.
Our sales manager, Donovan contacted you and discussed the reasons for the decline. We are very sorry to see you did not receive proper feedback previously.
Thank you for your understanding.
Regards
OUTsurance
