Jacques Muller - Outsurance

I submitted a claim to Outsurance on the 1st of August 2018. The call centre agent, Mr. Paul Kruger Janse van Rensburg was professional and helpful throughout the submission of the claim. The claim was handed to Mr. Jacques Muller of Outsurance to handle the claim. A meeting was set with Mr. Muller on the 6th of August 2018 to discuss the claim. Mr. Muller explained in much detail what the process would entail, whilst at all times being friendly, understanding and helpful. On the 8th of August 2018 I received a call from Mr. Muller informing me that the claim has been authorised. I am extremely satisfied with the service that I received from Outsurance throughout the process as well as the professional manner in which the claim was handled.