I’ve had home and contents insurance for the past 8 years without a single claim

I’ve had home and contents insurance for the past 8 years without a single claim. On 17 January 2025 I contacted my insurer to assist with our geyser repair as stipulated on our insurance only to have endless pointless phone calls and emails with no assistance. I was referred to Outsurance by a family member that have been with them for years and have received the best service. They contacted me immediately and took time to analyse my needs in order to make sure I had the right cover…at the right price. The onboarding was harmonious as the consultant, Mr Riley Pillay was competent, friendly and knowledgeable. I made the switch and I have no regrets