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Luvo Luvo.thwethwa
1 reviews | Active since Dec 2024
20 Dec 2024, 18:49
It’s ok they’ve followed up on complain as submitted still solution doesn’t make me feel great client because there’s nothing much done to compensate unsatisfactory service experience
It’s ok they’ve followed up on complain as submitted still solution doesn’t make me feel great client because there’s nothing much done to compensate unsatisfactory service experience. However am ok I move on
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Replies (1)
OUTsurance's replyOfficial
23 Dec 2024, 12:10Good day Luvo,
Thank you for your feedback.
Rosey from our client liaison team, provided you with feedback. It is unfortunate that the windscreen is on back order from Germany. We will contact you once we have received confirmation that the windscreen has arrived.
We do apologise for the inconvenience this delay has caused.
Regards,
The OUTsurance Team
Thank you for your feedback.
Rosey from our client liaison team, provided you with feedback. It is unfortunate that the windscreen is on back order from Germany. We will contact you once we have received confirmation that the windscreen has arrived.
We do apologise for the inconvenience this delay has caused.
Regards,
The OUTsurance Team
OUTsurance's reply23 Dec 2024, 12:10
Official
Good day Luvo,
Thank you for your feedback.
Rosey from our client liaison team, provided you with feedback. It is unfortunate that the windscreen is on back order from Germany. We will contact you once we have received confirmation that the windscreen has arrived.
We do apologise for the inconvenience this delay has caused.
Regards,
The OUTsurance Team
Thank you for your feedback.
Rosey from our client liaison team, provided you with feedback. It is unfortunate that the windscreen is on back order from Germany. We will contact you once we have received confirmation that the windscreen has arrived.
We do apologise for the inconvenience this delay has caused.
Regards,
The OUTsurance Team