AM
Antoinette M
1 reviews | Active since Nov 2020
09 Feb 2022, 05:46
Its a lie they couldnt save me money and yet failed to pay me as promised on an add
I send an sms to outsurance yesterday *** and i asked them to save me money or pay me . The quote given was R1000.00 high than what I'm currently on with my provider so they could save me money and i was told that apparently i claimed in dec 2020 and it takes two before you can claim again and yet last year i was told it takes 8 months . Thats false advert that you can save or pay money to people is misleading ...
Helpful (0)
Replies (1)0
Replies (1)
OUTsurance's replyOfficial
11 Feb 2022, 13:23Good afternoon Antoinette,
Further to our private reply on receipt of your complaint, Haseena from our quote promotion team has been in contact with you.
She has informed you that you are not eligible for the quote promotion payment as the time frame between the last time you claimed was less than 24 months. All our terms and conditions are available on our website and we have attached the link for ease of reference - OUTsurance | Save on car insurance or ask for R500.
We are sorry for the disappointing outcome.
Regards,
OUTsurance
Further to our private reply on receipt of your complaint, Haseena from our quote promotion team has been in contact with you.
She has informed you that you are not eligible for the quote promotion payment as the time frame between the last time you claimed was less than 24 months. All our terms and conditions are available on our website and we have attached the link for ease of reference - OUTsurance | Save on car insurance or ask for R500.
We are sorry for the disappointing outcome.
Regards,
OUTsurance
OUTsurance's reply11 Feb 2022, 13:23
Official
Good afternoon Antoinette,
Further to our private reply on receipt of your complaint, Haseena from our quote promotion team has been in contact with you.
She has informed you that you are not eligible for the quote promotion payment as the time frame between the last time you claimed was less than 24 months. All our terms and conditions are available on our website and we have attached the link for ease of reference - OUTsurance | Save on car insurance or ask for R500.
We are sorry for the disappointing outcome.
Regards,
OUTsurance
Further to our private reply on receipt of your complaint, Haseena from our quote promotion team has been in contact with you.
She has informed you that you are not eligible for the quote promotion payment as the time frame between the last time you claimed was less than 24 months. All our terms and conditions are available on our website and we have attached the link for ease of reference - OUTsurance | Save on car insurance or ask for R500.
We are sorry for the disappointing outcome.
Regards,
OUTsurance