J
Joan

1 reviews | Active since Jan 2026

06 Jan 2026, 16:15

It was the time Festive season holidays

It was the time Festive season holidays. My dog, Jack, hurt his pore accidentally causing an urgent visit to the vet. I submitted a claim but didnt expect to hear anything because of the time of the year. The very next day i received both an email and a phone message from a lovely young lady at Outsurance. There were a few problems with my claim but within a day she had sorted them out and phoned me to let me know i would receive a full refund. I am truly relieved and am very grateful to this informed and helpful young woman at Outsurance. Well done!!

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Replies (1)
OUTsurance
OUTsurance's reply06 Jan 2026, 16:19
Official
Hello Joan,

Thank you for this terrific response! 

We appreciate the compliment and your continued support! 

The team will be over the moon when we share this with them!

Regards,The OUTsurance Team.