M
Mmanini
1 reviews | Active since May 2026
27 May 2026, 13:17
It was ok, though my...
It was ok, though my claim was declined as I was hopeful it falls under warranty
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Replies (1)
OUTsurance's replyOfficial
22 Jun 2026, 13:32Good day Mmanini,
We appreciate you taking the time to share your feedback and sincerely apologise for the disappointment regarding the outcome of your claim.
As discussed, the specific component you have claimed for unfortunately falls outside the cover provided under your policy.
For greater clarity, we encourage you to review your policy documents, which outline the cover and applicable exclusions in detail. Should you require any assistance in understanding these, please feel free to reach out, and we will be happy to assist.
Regards,
The OUTsurance Team
We appreciate you taking the time to share your feedback and sincerely apologise for the disappointment regarding the outcome of your claim.
As discussed, the specific component you have claimed for unfortunately falls outside the cover provided under your policy.
For greater clarity, we encourage you to review your policy documents, which outline the cover and applicable exclusions in detail. Should you require any assistance in understanding these, please feel free to reach out, and we will be happy to assist.
Regards,
The OUTsurance Team
OUTsurance's reply22 Jun 2026, 13:32
Official
Good day Mmanini,
We appreciate you taking the time to share your feedback and sincerely apologise for the disappointment regarding the outcome of your claim.
As discussed, the specific component you have claimed for unfortunately falls outside the cover provided under your policy.
For greater clarity, we encourage you to review your policy documents, which outline the cover and applicable exclusions in detail. Should you require any assistance in understanding these, please feel free to reach out, and we will be happy to assist.
Regards,
The OUTsurance Team
We appreciate you taking the time to share your feedback and sincerely apologise for the disappointment regarding the outcome of your claim.
As discussed, the specific component you have claimed for unfortunately falls outside the cover provided under your policy.
For greater clarity, we encourage you to review your policy documents, which outline the cover and applicable exclusions in detail. Should you require any assistance in understanding these, please feel free to reach out, and we will be happy to assist.
Regards,
The OUTsurance Team