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Chris C
1 reviews | Active since Mar 2025
07 Oct 2025, 10:18
It was convenient and easy to sign up with clear explanations of what the policy provided and how it compared to what I had previously
It was convenient and easy to sign up with clear explanations of what the policy provided and how it compared to what I had previously. It is disappointing that the process is still so manual and relies on a phone call, the whole process could have been managed digitally and electronically and more conveniently
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OUTsurance's replyOfficial
07 Oct 2025, 11:34Hello Chris,
Thank you for your valuable feedback and for taking the time to share your thoughts with us.
At this stage, we prioritise telephonic communication with our clients to ensure accuracy and to provide the most suitable premium options.
Thank you for your valuable feedback and for taking the time to share your thoughts with us.
At this stage, we prioritise telephonic communication with our clients to ensure accuracy and to provide the most suitable premium options.
Nonetheless, we’ve shared your feedback with our IT team for their consideration.
Regards,
The OUTsurance Team
OUTsurance's reply07 Oct 2025, 11:34
Official
Hello Chris,
Thank you for your valuable feedback and for taking the time to share your thoughts with us.
At this stage, we prioritise telephonic communication with our clients to ensure accuracy and to provide the most suitable premium options.
Thank you for your valuable feedback and for taking the time to share your thoughts with us.
At this stage, we prioritise telephonic communication with our clients to ensure accuracy and to provide the most suitable premium options.
Nonetheless, we’ve shared your feedback with our IT team for their consideration.
Regards,
The OUTsurance Team