It was claiming for the 1st time, after I made a call alerting out insurance about the accident, they took me step by on what to do next, all the process of claiming on the app

It was claiming for the 1st time, after I made a call alerting out insurance about the accident, they took me step by on what to do next, all the process of claiming on the app. The app was easy-to-use. The process so far is quick, the car has already been assessed and the panel beaters will start their work as soon as possible