AT
Awie T
1 reviews | Active since Aug 2016
08 Jul 2025, 20:11
Is the OUTsurance R1500 promotion a ****?
So I took up the advertised challenge of Outsurance paying you R1500 if they are unable to beat your current premium. Turns out they couldn't beat my premium, and the agent promised me an email detailing the process of claiming my 'reward'. Guess what, it's now 2 days later and no sign of any email and no contact from Outsurance. So, be careful and don't trust them.
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OUTsurance's replyOfficial
24 Jul 2025, 13:04Hello Awie
Thank you for bringing the matter to our attention.
It was established our advisor did not set the automated process in motion for you to participate in the promotion. Please accept our sincere apologies for this error.
Our quote promotion team has since arranged a call to you abd the relevant Ts & Cs have been discussed. The service lapse has been addressed.
We hope to offer you a saving in the near future.
Regards
The OUTsurance Team
Thank you for bringing the matter to our attention.
It was established our advisor did not set the automated process in motion for you to participate in the promotion. Please accept our sincere apologies for this error.
Our quote promotion team has since arranged a call to you abd the relevant Ts & Cs have been discussed. The service lapse has been addressed.
We hope to offer you a saving in the near future.
Regards
The OUTsurance Team
OUTsurance's reply24 Jul 2025, 13:04
Official
Hello Awie
Thank you for bringing the matter to our attention.
It was established our advisor did not set the automated process in motion for you to participate in the promotion. Please accept our sincere apologies for this error.
Our quote promotion team has since arranged a call to you abd the relevant Ts & Cs have been discussed. The service lapse has been addressed.
We hope to offer you a saving in the near future.
Regards
The OUTsurance Team
Thank you for bringing the matter to our attention.
It was established our advisor did not set the automated process in motion for you to participate in the promotion. Please accept our sincere apologies for this error.
Our quote promotion team has since arranged a call to you abd the relevant Ts & Cs have been discussed. The service lapse has been addressed.
We hope to offer you a saving in the near future.
Regards
The OUTsurance Team