1 reviews | Active since Nov 2023
**** Is The Best They Can Offer
So i did a policy with OUTsurance and my request was that i need to cover a cell phone spoke to Johan when opening a policy and guy promised that the phone is covered. When i spoke to Qabisa on 31 Oct she said she will look into my query call me with in 48 hours it went i then called back on Friday there i am proudly calling spoke to Amanda rude if i may say then her Sup Jabu that promised to call back never did. I was then transferred again yet another Sup Romeo which i was told he is Qabisa Sup which he never called me as well. I called to add another phone and get told sorry fool you have been fooled we are actually ****ming you cos you paying for what you did not order, imagine if i had to claim and get told that.
Please do tell me what kind of a **** is your company running with ******** selling, oh yes they never send me my policy once i opened it and they only send it after my initial call on the 31 Oct. Im still waiting for a call and i want the recording of when i did the policy and my money back
They do not even deserve any star
Further to our private reply to you, we once again wish to extend our sincere apologies for the poor service you received. The call was audited and our findings with our staff member.
The recording was sent to you.
Regards
The OUTsurance Team
Further to our private reply to you, we once again wish to extend our sincere apologies for the poor service you received. The call was audited and our findings with our staff member.
The recording was sent to you.
Regards
The OUTsurance Team
