LM
Lungelo M
1 reviews | Active since Jul 2020
08 Jul 2021, 22:39
Is outsurance promotion really true??
Outsurance adverts is like a ****! They nag to quote you and promise to give you money if they can’t beat your existing insurance premium only to gather information for free about our existing insurers and their underwriters for their own benefits. I find it very hard to even believe if their adverts are true! Please good people beware of these possible ********! Enter at your own risk.
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OUTsurance's replyOfficial
09 Jul 2021, 15:18Hello Lungelo M
Thank you for your feedback.
We are sorry to see how you feel. We assure you we will never resort to ********* business practices.
We only received your current insurance cover letter and not the schedule, which we needed to do the relevant 'like for like' comparisons.
Our promotion manager contacted you after having been notified of your complaint. You were unable to have a discussion with her at the time. She attempted to reach you again, but has not been successful yet. She then proceeded by leaving a voice message for you.
Please know we want to resolve the matter for you, but we can only do so after having received your current insurance schedule.
Regards
OUTsurance
Thank you for your feedback.
We are sorry to see how you feel. We assure you we will never resort to ********* business practices.
We only received your current insurance cover letter and not the schedule, which we needed to do the relevant 'like for like' comparisons.
Our promotion manager contacted you after having been notified of your complaint. You were unable to have a discussion with her at the time. She attempted to reach you again, but has not been successful yet. She then proceeded by leaving a voice message for you.
Please know we want to resolve the matter for you, but we can only do so after having received your current insurance schedule.
Regards
OUTsurance
OUTsurance's reply09 Jul 2021, 15:18
Official
Hello Lungelo M
Thank you for your feedback.
We are sorry to see how you feel. We assure you we will never resort to ********* business practices.
We only received your current insurance cover letter and not the schedule, which we needed to do the relevant 'like for like' comparisons.
Our promotion manager contacted you after having been notified of your complaint. You were unable to have a discussion with her at the time. She attempted to reach you again, but has not been successful yet. She then proceeded by leaving a voice message for you.
Please know we want to resolve the matter for you, but we can only do so after having received your current insurance schedule.
Regards
OUTsurance
Thank you for your feedback.
We are sorry to see how you feel. We assure you we will never resort to ********* business practices.
We only received your current insurance cover letter and not the schedule, which we needed to do the relevant 'like for like' comparisons.
Our promotion manager contacted you after having been notified of your complaint. You were unable to have a discussion with her at the time. She attempted to reach you again, but has not been successful yet. She then proceeded by leaving a voice message for you.
Please know we want to resolve the matter for you, but we can only do so after having received your current insurance schedule.
Regards
OUTsurance