LS
Lukie S
1 reviews | Active since Jul 2020
21 Jul 2020, 17:10
Irritating company!
Outsurance phoned me TWELVE times in a 20 minute time span to try and sell me insurance. I am a doctor and was scrubbed in for a case in the operating theatre, and therefore could not answer. All I kept thinking was there must be a massive emergency for anyone to phone me this many times in such a short time span. When I phoned the number back and realized it was Outsurance trying to sell me insurance I was very disappointed. It doesn’t matter in what profession you work, if someone doesn’t answer their phone by the 10th call surely you would understand that person is busy! The absolute disrespect for one’s time is evident by this ridiculous encounter with Outsurance.
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OUTsurance's replyOfficial
22 Jul 2020, 10:40Hi Lukie
You are right to expect courteous, respectful, and professional service from us and we sincerely apologise for the disappointing experience and aggressive marketing. We completely understand how you feel and you have every reason to be upset in this situation.
We have loaded you number on our Do Not Contact list to ensure no further calls to you.
Very sorry for the ordeal and any inconvenience as a result.
Regards
OUTsurance
You are right to expect courteous, respectful, and professional service from us and we sincerely apologise for the disappointing experience and aggressive marketing. We completely understand how you feel and you have every reason to be upset in this situation.
We have loaded you number on our Do Not Contact list to ensure no further calls to you.
Very sorry for the ordeal and any inconvenience as a result.
Regards
OUTsurance
OUTsurance's reply22 Jul 2020, 10:40
Official
Hi Lukie
You are right to expect courteous, respectful, and professional service from us and we sincerely apologise for the disappointing experience and aggressive marketing. We completely understand how you feel and you have every reason to be upset in this situation.
We have loaded you number on our Do Not Contact list to ensure no further calls to you.
Very sorry for the ordeal and any inconvenience as a result.
Regards
OUTsurance
You are right to expect courteous, respectful, and professional service from us and we sincerely apologise for the disappointing experience and aggressive marketing. We completely understand how you feel and you have every reason to be upset in this situation.
We have loaded you number on our Do Not Contact list to ensure no further calls to you.
Very sorry for the ordeal and any inconvenience as a result.
Regards
OUTsurance