Irresponsible

I forwarded a request for change in banking details to [Email Removed] on Tue 14/07/2015 10:43 AM<br> <br> and to [Email Removed] on Tue 14/07/2015 10:43 AM.<br> <br> Outsurance has failed to update their systems and continued to debit my old account incurring R/D charges.<br> <br> May I please have the details updated and the unnecessary charges reimbursed.