1 reviews | Active since Mar 2025
Internal insurance *****
Hi guys, please be careful with outsurance. I was contacted for a quote and answered all questions honestly only for the agent to purposefully select incorrect information on his system so he could beat my premium I had with naked insurance. When I read through the documents sent to me I realized this and immediately called in and spoke to SKHUMBUZO KHUMALO who promised to resolve this, call me back and move the debit order date of which he did none of the above. I have now been debited after telling SKHUMBUZO KHUMALO that I haven't cancelled my current insurance and need this to be resolved first. Please be careful with these guys as non disclosure leads to refused claims payout and this company is now committing internal misrepresentation of information provided to get people to switch over.
We Apologize for the poor service experience.
One of our managers will be in contact with you in the morning.
Regards
The OUTsurance Team
Best regards,
We Apologize for the poor service experience.
One of our managers will be in contact with you in the morning.
Regards
The OUTsurance Team
Best regards,
Thanks for your further feedback.
Our client services manager, Michelle, contacted you to discuss what had transpired. This was an error on our side which was corrected. Your policy has since been cancelled.
We do apologise for the poor service experience.
Regards,
The OUTsurance Team
Best regards,
Thanks for your further feedback.
Our client services manager, Michelle, contacted you to discuss what had transpired. This was an error on our side which was corrected. Your policy has since been cancelled.
We do apologise for the poor service experience.
Regards,
The OUTsurance Team
Best regards,
