Intense Interrogation On Claims to avoid payout

I have never felt so interrogated in my life, I have recently joined Outsource and i regret making that Decision, I was shopping for an insurance recently and i got promised the Best by Outsurance call center agent, and today when I launched my claim i felt i was deeply interrogated by their claims assessor, she constantly was pushing to rather change my story and insisted I'm lying. among the claim is my apple watch, and she was saying i should log in to my icloud and show her that I have an apple watch linked to it and send her a screenshot( this is after have sent her pictures and also have took my watch to Istore for repairing quote.

She kept telling me that she is giving another chance to change my story as i was not making sense to her(Fuzzy Peterson). She the insisted i take pictures of the table where the tv had fallen from.

She pushed me to say that my Tv and Watch were damaged before i Took insurance.