Insurance/claim experience

We all know why reviews are written, either you experienced good or bad service. Well having a platform enabling clients to be heard is greatly appreciated, so a big shout out to HelloPeter!!! Well I just want to express my gratitude to Outsurance!!!!!! We had an unfortunate experience of having a break in one of our insured properties whilst my son was sleeping in his room. I do believe such an invasion sends a chill up anyone's spine. After establishing my son was fine the claim started in establishing what was taken which I dreaded. My, my Outsurance, both Joycelene and Annalise Viljoen proved to be angels. their helpfulness, going the extra mile in driving to our properties, one being a challenging drive to ensure a quick and correct conclusion of the claim is proof that we are insured with the correct client orientated company. Although these ladies were really the best, credit should be given to Outsurance for employing people of this caliber, Outsurance does not settle for mediocre, only the best. I was only expecting the matter to be resolved week coming, yet to my surprise this Sunday morning the personal items value was paid into my account. Service of this nature needs to be shared, really making a difference in our challenging environment.

A big thank you to Joycelene and especially Annalise once again and Outsurance great work of providing such great service through your clients.

Kind regards

Andre