Insurance Yearly Rerate
<p>Received my rerate notification June 19th. Since then I've been trying to get into contact with Outsurance. Can't hold on the phone forever to get through. Emails sent to multiple recipients and requests for call backs on the website.</p> <p> </p> <p>Obviously, Outsurance has too many clients. Increasing my cover is great but if you are OVER insuring it becoming an issue. Its is august and just no feedback.</p> <p> </p> <p>Thanks for helping out.......</p>
Hello blackb
We are sincerely sorry we made you feel as if we don't care about you as a client!
Our client care manager, Nereesa has since been in touch with you and the claims matter was also discussed.
Our client care advisor, Vernon will contact you after 10h00 this morning to discuss your portfolio.
Thank you for affording us the opportunity to assist.
Regards
Dinky
Hello blackb
We are sincerely sorry we made you feel as if we don't care about you as a client!
Our client care manager, Nereesa has since been in touch with you and the claims matter was also discussed.
Our client care advisor, Vernon will contact you after 10h00 this morning to discuss your portfolio.
Thank you for affording us the opportunity to assist.
Regards
Dinky