DJ
Detlef J
1 reviews | Active since Jan 2016
25 Jan 2016, 09:54
Insurance Refund
After almost twelve months of selling a property, I realised that I was still paying the monthly insurance premium on my Outsurance policy. I contacted their call centre to cancel that portion immediately. <br> This was done and to my surprise, Zane offered to to speak to a supervisor to attempt a refund for the full period that the property was transferred to the buyer. <br> I submitted proof of the transaction and within a day, Zane got back to me confirming the refund was approved!<br> Well done Outsurance! No other insurer would have even made the offer, never mind getting it approved.
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