1 reviews | Active since Dec 2014
Insurance increasing my premiums so much its unbearable even after 3 years of not claiming
<p>I bought my car 2013 July and my first time insurer was with outsurance, premium at the time was R1250, I then relocated to Kimbelery and premium was dropped by R15, then I went back to y original address and intial thinking it will be around the same price since it is within the same year, no that was not the case premium went up by R300, then I went back to Kimberley went upby R400. </p> <p>I am currently back in Jihannebsurg and within this these 3 years claim free years with outsurance my premium has increased by R800+ The insurer has been advised about the amount of money being charged to me and I have missed at least 3 premiums wth them but still keeping my policy acitive, my concern is that my license is 3 years old, 3 years claim free years, 25 years of age now and these people are not considering this and keep increasing my premiums with them, the fuss of changing insurences is difficult and they are pushing me to the direction to move, what I did not understand wasz during one time while changing the address th consultant changed my maritakl status frm single to living with a partner without asking me and then he said he got me a discount after following this matter and actually changing back my marital status o single it went kup by an extra R150.</p> <p>I dont understand the manner of how this business is done while it can happen that some one my age staying same neighbourhood, same occupation drivers license new and its paying R500 THAN ME. I need this matter addressed before I decide to take a step to join another insurer I am sure that can be someone who gives me better service than this</p>
Thank you for bringing the matter to our attention.
Our client care managers, Shannon and well as Selda tried to contact you to discuss the detail of the premium increase and your current profile with you.
Shannnon sent you an e-mail and Selda sms'ed you her contact detail. We will appreciate if you could indicate to Selda when she can reach you to review your portfolio and discuss the outcome.
Regards
Dinky
Thank you for bringing the matter to our attention.
Our client care managers, Shannon and well as Selda tried to contact you to discuss the detail of the premium increase and your current profile with you.
Shannnon sent you an e-mail and Selda sms'ed you her contact detail. We will appreciate if you could indicate to Selda when she can reach you to review your portfolio and discuss the outcome.
Regards
Dinky
