sM
sibulele M
1 reviews | Active since Apr 2012
11 Apr 2019, 09:35
Insurance claim - Outsurance
Hellow Peter,
I would like to lodge a complaint about outsurance company who did not pay vehicle claim for Tuso Construction and they are saying the reason behide the dalay is the fact that they cant find any insurance history for the vehicle whereas they were told that it was previously insured with Budget and Miway. I also do not understand why this information is so crucial because Mr Hlalukana the the business owner of Tuso Construction has been paying all the premiums and all are up to date but he is so disappointed now that the insurance is giving him hard times. The contact person at outsurance is Wesley - ********** 665.
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OUTsurance's replyOfficial
11 Apr 2019, 11:35Good day, sbulele
I confirm that our client has been contacted by one of our claims managers who has explained the reasons for the previous insurance history check as part of claims validations.
Our client now understands the reason for this and is willing to wait until the process has been completed.
Kind Regards
The OUTsurance Team
I confirm that our client has been contacted by one of our claims managers who has explained the reasons for the previous insurance history check as part of claims validations.
Our client now understands the reason for this and is willing to wait until the process has been completed.
Kind Regards
The OUTsurance Team
OUTsurance's reply11 Apr 2019, 11:35
Official
Good day, sbulele
I confirm that our client has been contacted by one of our claims managers who has explained the reasons for the previous insurance history check as part of claims validations.
Our client now understands the reason for this and is willing to wait until the process has been completed.
Kind Regards
The OUTsurance Team
I confirm that our client has been contacted by one of our claims managers who has explained the reasons for the previous insurance history check as part of claims validations.
Our client now understands the reason for this and is willing to wait until the process has been completed.
Kind Regards
The OUTsurance Team