1 reviews | Active since Sept 2017
Insurance claim
I am very displeased with the service provided by outsurance, I submitted a claim and all the documents that they asked for and i was told 2 working days to have the payout of the claim. This was Monday morning that i submitted the relevant documents. I get called this morning (2 working days later) now to say they need to send someone out to collect my PC and do a report and a quote and that this will taking 5 working days ( next week Wednesday) This is unacceptable as i need my personal PC urgently as yes it is mostly for gaming and personal use but I also need to do personal work on the computer. I am extremely upset and I be contacting the ombudsman in connection with this as I want this resolved.
Good day,
The last thing we want is to cause an unnecessary delay.
Devan our assessing manager contacted you to apologise for the delay. He discussed the assessment report in detail with you and explained the way forward.
Thank you,
Kelvin
Good day,
The last thing we want is to cause an unnecessary delay.
Devan our assessing manager contacted you to apologise for the delay. He discussed the assessment report in detail with you and explained the way forward.
Thank you,
Kelvin