MB
Mark B

1 reviews | Active since Jan 2013

07 Jan 2017, 14:45

INSURANCE CLAIM

<p>A remote gaming devise was used to gain access to my vehicle and R40000.00 worth of belongings was stollen. Outsurance only paid out R11900.00 of the claim. There excuse is that there was no signs of forced entry and that it is specific exclusion in terms of my facility of cover with them. THAT IS WHY WE HAVE INSURANCE, TO COVER US IN TIMES LIKE THESE. WHAT AM I SURPOSE TO DO WITH R11900.00???</p>

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Replies (1)
OUTsurance
OUTsurance's reply10 Jan 2017, 15:17
Official

We understand your disappointment and are not at all insensitive to the financial loss you have incurred.

Dawie contacted you and discussed our stance, hence the concession made. You agreed to send Dawie the photos you have taken of the suspects at the incident location which he will then circulate.

Thank you for allowing us the opportunity to discuss the detail with you.

Regards

Dinky