Instalment increases yet car value depreciates!
<p>Ive been claim free for 3 years, my car has decreased in value, its been parked in a secure locked garage every night, its in a secure locked enviroment everyday when im at work, YET my premium has increased??? I can get insurance for just over 600 rand with budget - comprehensive coverage - YET im paying almost a thousand rand at outsurance???? And the guy in the call center tells me its because of cell usage in my car (btw i have a built in bluetooth system) and besides how is that determined? , inflation, tow truck prices increasing - my car has never been towed ....(btw when my car is being towed i have to pay for it there and then, its not a claim the tow driver puts through to you).... etc etc ....its the biggest load of bull ive heard in my life. All i see is that im being ********** here and i dont like it. </p>
Hi ettienne-lu****-1,
Thank you for bringing this matter to our attention. Mapula our client services manager contacted you to discuss reasons for the premium increase. Vehicles do depreciate yearly however the cost of spare parts and labour increases and the increase is generally between 6-7% if there were no claims or non-payments. Mapula was able to give you a better deal.
Regards, Kelvin
Hi ettienne-lu****-1,
Thank you for bringing this matter to our attention. Mapula our client services manager contacted you to discuss reasons for the premium increase. Vehicles do depreciate yearly however the cost of spare parts and labour increases and the increase is generally between 6-7% if there were no claims or non-payments. Mapula was able to give you a better deal.
Regards, Kelvin