Insinuating that I would lie

I phoned in to cancel my Outsurance policy. I was directed to Lindi in cancellations. Lindi tried to convince me to stay with Outsurance. I confirmed that we wanted to cancel our policy and that we are comfortable to do so even though Outsurance could probably better their current premium on our policy.<br> <br> Lindi then asked me whether my new insurer was aware of our claims history. She eluded to the fact that I would lie to my new insurer to get a better premium. I found this extremely offensive, as I have worked in the insurance industry myself for nearly 8 years, I know how insurance works and have never **** with regards to claims history.<br> <br> Lindi should have accepted my decision to cancel my insurance the first time I explained to her that we did weigh up our options and that we are happy to move. To suggest that I would lie to get a better rate is offensive and very unprofessional.<br> <br> When I tried to lodge this complaint on the Outsurance website - it would not allow the complaint...it kept saying my comment is too long...even though I still had 104 charaters available. Quite convenient.