Insensitive and Unwilling to Cooporate Attitude

<p>I was driving on a two way road with no traffic light or stop sign when a mini cooper drove from a grass level area and hit me off the road, she came running to help me out of the car and was extremely apologetic, saying she thought I was still far away from her, the police came and there was also an eye withness to the accident, I sent all document and police case number to Outsurance and this was the response I got from them "In which you being the claimant was supposed to take evasive action to prevent an incident by swerving to the left or doing an emergency stop.</p> <p>I was shocked by this statement, the consultant was not at the scene of the accident to direct traffic or help prevent the accident, which I found so offensive as she had no regard for my life or safety, I requested to speak to her manager and told her manager I have been using Uber to and from work, as I am not mobile since the accident, and she responded "Kindly note that the matter with regards to your travelling costs was discuss. It is our contention that we feel that you failed to minimise costs" stating I should have opted for a cheaper mode of transportation which is using a taxi"</p> <p>Now they question my choice of transportation, which I explained to her that I work late shift and if I wanted to use a taxi, I wouldnt have purchased a car.</p> <p>And the below was the last email I got from them</p> <p>"Our offer still stands and will not be amended as indicated it is within your rights to consult your legal representative. Furthermore we will vigorously defend the matter and will not pay interest nor legal costs".</p> <p>I was extremely nice and soft with them and they took advantage of me, what a shame!!!</p>