ED
Eston D
1 reviews | Active since Oct 2022
25 Oct 2022, 00:49
Insane Increase
The increase on the insurance is so high it's not even funny... Requested for a call back did not receive any and when I called to query a long story was given and when I asked to be transferred to a supervisor for cancellation the call got cut by no answer to the line I was transferred too...
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Replies (2)
OUTsurance's replyOfficial
25 Oct 2022, 13:00Good afternoon Eston,
Thanks for your feedback.
Our client care manager is looking into the matter and will be in contact with you.
Regards,
OUTsurance
Thanks for your feedback.
Our client care manager is looking into the matter and will be in contact with you.
Regards,
OUTsurance
Best regards,
OUTsurance's reply25 Oct 2022, 13:00
Official
Good afternoon Eston,
Thanks for your feedback.
Our client care manager is looking into the matter and will be in contact with you.
Regards,
OUTsurance
Thanks for your feedback.
Our client care manager is looking into the matter and will be in contact with you.
Regards,
OUTsurance
Best regards,
OUTsurance's replyOfficial
27 Oct 2022, 14:41Good afternoon Eston,
Further to our private reply, our client care manager Zenus contacted you to explain our re-rate process.
We are glad that after the explanation you opted to remain on cover.
We apologise for any inconvenience caused.
Regards,
OUTsurance
Further to our private reply, our client care manager Zenus contacted you to explain our re-rate process.
We are glad that after the explanation you opted to remain on cover.
We apologise for any inconvenience caused.
Regards,
OUTsurance
Best regards,
OUTsurance's reply27 Oct 2022, 14:41
Official
Good afternoon Eston,
Further to our private reply, our client care manager Zenus contacted you to explain our re-rate process.
We are glad that after the explanation you opted to remain on cover.
We apologise for any inconvenience caused.
Regards,
OUTsurance
Further to our private reply, our client care manager Zenus contacted you to explain our re-rate process.
We are glad that after the explanation you opted to remain on cover.
We apologise for any inconvenience caused.
Regards,
OUTsurance
Best regards,