Initially, I was hap...

Item: OUTsurance
Rating: 2
Author: Leighanka

Initially, I was happy and then when I wanted to claim, they said that my access is more than my claim so they can’t pay out until I go to the vet again and the claims together is more than the access seems like they’re always making an excuse not to pay out!!!

Helpful (0)

Replies (2)

OUTsurance's replyOfficial

10 Jun 2026, 08:47

Hello Leighanka

We fully understand your disappointment.
Our claims manager will call you.

Regards
The OUTsurance Team

Best regards,

OUTsurance's reply10 Jun 2026, 08:47

Official

Hello Leighanka

We fully understand your disappointment.
Our claims manager will call you.

Regards
The OUTsurance Team

Best regards,

OUTsurance's replyOfficial

11 Jun 2026, 10:54

Hello Leighanka

After having notified our claims manager of your review, we received feedback confirming you were contacted. Recourse was discussed as well as possible relevant future claims.
We wish your fur baby a full recovery.

Regards
The OUTsurance Team

Best regards,

OUTsurance's reply11 Jun 2026, 10:54

Official

Best regards,

Initially, I was hap...

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