MM
Merriam M
1 reviews | Active since Aug 2022
20 Sept 2024, 12:14
**** *****ing people money
If i would give you zero i would, you people caused my younger brother so much stress, financially and emotionally. The machines where ****** and you only paid out R7000 to equipment that cost more than R100 000, wow all you do is just teal from people. Business should stay away from this **** of a company
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OUTsurance's replyOfficial
27 Sept 2024, 12:30Good day Merriam,
Thank you for your review.
In 2022, your brother's claim was settled correctly as per the ambit of cover. After receiving your review, we escalated the matter to our claims manager, Lloyd, who contacted you to get a better understanding of your review. You advised Lloyd that he should call back as you didn't have any clarity on the matter. Our claims manager followed up with you as requested, unfortunately, you couldn't provide us with any further information.
Please feel free to email Lloyd should you wish to discuss this further. Email provided via private message.
Regards,
The OUTsurance Team
Thank you for your review.
In 2022, your brother's claim was settled correctly as per the ambit of cover. After receiving your review, we escalated the matter to our claims manager, Lloyd, who contacted you to get a better understanding of your review. You advised Lloyd that he should call back as you didn't have any clarity on the matter. Our claims manager followed up with you as requested, unfortunately, you couldn't provide us with any further information.
Please feel free to email Lloyd should you wish to discuss this further. Email provided via private message.
Regards,
The OUTsurance Team
OUTsurance's reply27 Sept 2024, 12:30
Official
Good day Merriam,
Thank you for your review.
In 2022, your brother's claim was settled correctly as per the ambit of cover. After receiving your review, we escalated the matter to our claims manager, Lloyd, who contacted you to get a better understanding of your review. You advised Lloyd that he should call back as you didn't have any clarity on the matter. Our claims manager followed up with you as requested, unfortunately, you couldn't provide us with any further information.
Please feel free to email Lloyd should you wish to discuss this further. Email provided via private message.
Regards,
The OUTsurance Team
Thank you for your review.
In 2022, your brother's claim was settled correctly as per the ambit of cover. After receiving your review, we escalated the matter to our claims manager, Lloyd, who contacted you to get a better understanding of your review. You advised Lloyd that he should call back as you didn't have any clarity on the matter. Our claims manager followed up with you as requested, unfortunately, you couldn't provide us with any further information.
Please feel free to email Lloyd should you wish to discuss this further. Email provided via private message.
Regards,
The OUTsurance Team