IL
IAN L
1 reviews | Active since Apr 2011
30 Jul 2023, 13:21
******* *****ING MORE MONEY AFTER POLICY CANCELLED
I cancelled my policy on Friday. I was guaranteed BY YOUR CONSULTANT no further funds would be debited from my account. More money has been taken out of my account, this after I was told there would be no further debits. Kindly refund me. This is shocking appalling service from you, and your consultant **** to me. REFUND ME. Insurance companies are the ****mers of the universe. DISGUSTING
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OUTsurance's replyOfficial
02 Aug 2023, 13:01Hello Ian
Thank you for your response.
We are very sorry about the inconvenience.
Upon requesting us to cancel your policy, the debit was already submitted.
Our client care manager contacted you to discuss this and the refund has since been processed for you.
Regards
The OUTsurance Team
Thank you for your response.
We are very sorry about the inconvenience.
Upon requesting us to cancel your policy, the debit was already submitted.
Our client care manager contacted you to discuss this and the refund has since been processed for you.
Regards
The OUTsurance Team
OUTsurance's reply02 Aug 2023, 13:01
Official
Hello Ian
Thank you for your response.
We are very sorry about the inconvenience.
Upon requesting us to cancel your policy, the debit was already submitted.
Our client care manager contacted you to discuss this and the refund has since been processed for you.
Regards
The OUTsurance Team
Thank you for your response.
We are very sorry about the inconvenience.
Upon requesting us to cancel your policy, the debit was already submitted.
Our client care manager contacted you to discuss this and the refund has since been processed for you.
Regards
The OUTsurance Team