1 reviews | Active since Sept 2016

02 May 2017, 15:55

inflated car insurance premium

<p>Outsurance wants to increase my monthly premium by R109. This is a whopping 36%. </p> <p>The car price also devalues on a year to year basis. When you speak to them then they say it's because the cost of everything has increased. Surely not by 36% when the current CPI is at 6%. This comes to R573.93 a month and with today's cost of living this is a huge increase for the average consumer. My excess was also increased to R3500.</p> <p>Have a relook at my insurance premium. If you do not then I will be forced to go to a company with a more reasonable premium.</p>

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Replies (1)
OUTsurance
OUTsurance's reply08 May 2017, 09:25
Official

Hello deidre-heuvel

We are sorry about the increase.

Our client care advisor contacted you and discussed the influencing factors which ultimately gave rise to the increase.

We know you are not pleased with the fact we could not reduce the actual increase and thank you for the opportunity to discuss.

Regards

Dinky