jS
jennifer S
1 reviews | Active since Mar 2009
09 Mar 2023, 09:16
increases without my Knowledge
i suddenly find my premium has gone up and most of my out and about increases of R100 WITHOUT MY KNOWLEDGE. Have been waiting for feed back since Monday but if I dont pnone noone gets back to me. I am tired of phoning again and again and repeating myself.
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OUTsurance's replyOfficial
09 Mar 2023, 11:51Hello Jennifer
It was very disappointing to see how our service failed you! Please accept our sincere apologies for the delay and arranging proper assistance for you.
Our client care advisor has since been in contact with you. The revised premium was discussed with you and we thank you for your further patience in finalising the matter for you.
Regards
The OUTsurance Team
It was very disappointing to see how our service failed you! Please accept our sincere apologies for the delay and arranging proper assistance for you.
Our client care advisor has since been in contact with you. The revised premium was discussed with you and we thank you for your further patience in finalising the matter for you.
Regards
The OUTsurance Team
Best regards,
OUTsurance's reply09 Mar 2023, 11:51
Official
Hello Jennifer
It was very disappointing to see how our service failed you! Please accept our sincere apologies for the delay and arranging proper assistance for you.
Our client care advisor has since been in contact with you. The revised premium was discussed with you and we thank you for your further patience in finalising the matter for you.
Regards
The OUTsurance Team
It was very disappointing to see how our service failed you! Please accept our sincere apologies for the delay and arranging proper assistance for you.
Our client care advisor has since been in contact with you. The revised premium was discussed with you and we thank you for your further patience in finalising the matter for you.
Regards
The OUTsurance Team
Best regards,