ND
Nondumiso D

1 reviews | Active since Jan 2020

15 Dec 2021, 11:35

increased premiums and access fee

I have my renault clio 2019 insured by outsurance. I started with a premium of R1080 and a access of R4000. Now they are doing a yearly review then increased my premium to R1276 and access to R9000. I have not claimed even once, I park my car in a locked garage at home. I travel about 2 km from home to work. I still want cover but I'm not able to afford that high premium, and this means now that I cannot claim any damages less than R9000 because of my high access

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Replies (1)
OUTsurance
OUTsurance's reply17 Dec 2021, 10:14
Official
Good morning Nondumuso,

Further to our private reply on Wednesday, Lesego has been in contact with you.

She has offered the option of reducing your excess, however this will increase your premium, which you informed her is not an option. 

We are sorry that we cannot assist with a more affordable option at this point.

Regards,
OUTsurance