FR
Frans R
1 reviews | Active since Jul 2011
24 Mar 2023, 22:07
Increased premium
Notification of increased premium i'm sorry can't afford the increased amount with R 376 there might not be enough to deduct the higher premium from my account resulting in an unpaid premium
Helpful (0)
Replies (3)0
Replies (3)FR
Frans R's updateReviewer Update
25 Mar 2023, 12:00Any attempt to deduct more than R 1400 will be reversed and the R 1400 paid manually any further issues will force me to find cheaper insurance
FR
Frans R's update25 Mar 2023, 12:00
Reviewer Update
Any attempt to deduct more than R 1400 will be reversed and the R 1400 paid manually any further issues will force me to find cheaper insurance
OUTsurance's replyOfficial
27 Mar 2023, 14:33Good day Frans,
We understand that receiving an annual increase comes as a disappointment.
Richard our review manager contacted you to address your concerns regarding the rerate. There are a variety of factors that will influence a premium increase at rerate stage such as claims, inflationary adjustments, underwriting changes etc. We can confirm that Richard was able to review your premium. We know you were happy with Richard's assistance.
Thanks for giving us the opportunity to look into this for you.
Regards,
OUTsurance
We understand that receiving an annual increase comes as a disappointment.
Richard our review manager contacted you to address your concerns regarding the rerate. There are a variety of factors that will influence a premium increase at rerate stage such as claims, inflationary adjustments, underwriting changes etc. We can confirm that Richard was able to review your premium. We know you were happy with Richard's assistance.
Thanks for giving us the opportunity to look into this for you.
Regards,
OUTsurance
OUTsurance's reply27 Mar 2023, 14:33
Official
Good day Frans,
We understand that receiving an annual increase comes as a disappointment.
Richard our review manager contacted you to address your concerns regarding the rerate. There are a variety of factors that will influence a premium increase at rerate stage such as claims, inflationary adjustments, underwriting changes etc. We can confirm that Richard was able to review your premium. We know you were happy with Richard's assistance.
Thanks for giving us the opportunity to look into this for you.
Regards,
OUTsurance
We understand that receiving an annual increase comes as a disappointment.
Richard our review manager contacted you to address your concerns regarding the rerate. There are a variety of factors that will influence a premium increase at rerate stage such as claims, inflationary adjustments, underwriting changes etc. We can confirm that Richard was able to review your premium. We know you were happy with Richard's assistance.
Thanks for giving us the opportunity to look into this for you.
Regards,
OUTsurance
FR
Frans R's updateReviewer Update
27 Mar 2023, 19:40Thank you for calling and sorting out my problem i cant seem to close this issue on Hellopeter
Kind Regards
Kind Regards
FR
Frans R's update27 Mar 2023, 19:40
Reviewer Update
Thank you for calling and sorting out my problem i cant seem to close this issue on Hellopeter
Kind Regards
Kind Regards