S1s
Scania 142 scania
1 reviews | Active since Jan 2013
26 Aug 2026, 08:13
Incorrect Premium Debits
I have cancelled my policy with Outsurance in Jan 2026 and they still taking premuims of my account for August. Very annoying , i will vote with feet and never return, thats for sure
Helpful (0)
Replies (2)0
Replies (2)
OUTsurance's replyOfficial
26 Aug 2026, 09:05Good day Scania,
We acknowledge receipt of your review. We have escalated your concerns to a client services manager.
We do apologise for the inconvenience caused.
Regards,
The OUTsurance Team
We acknowledge receipt of your review. We have escalated your concerns to a client services manager.
We do apologise for the inconvenience caused.
Regards,
The OUTsurance Team
Best regards,
OUTsurance's reply26 Aug 2026, 09:05
Official
Good day Scania,
We acknowledge receipt of your review. We have escalated your concerns to a client services manager.
We do apologise for the inconvenience caused.
Regards,
The OUTsurance Team
We acknowledge receipt of your review. We have escalated your concerns to a client services manager.
We do apologise for the inconvenience caused.
Regards,
The OUTsurance Team
Best regards,
OUTsurance's replyOfficial
31 Aug 2026, 12:48Good day Scania,
Thank you for your feedback.
Our client services manager, Karen, has been unsuccessful in her attempts to reach you. She has also sent you SMSes.
Your policy has been cancelled as per your request, and the refund has been processed.
We do apologise for the inconvenience caused.
Regards,
The OUTsurance Team
Thank you for your feedback.
Our client services manager, Karen, has been unsuccessful in her attempts to reach you. She has also sent you SMSes.
Your policy has been cancelled as per your request, and the refund has been processed.
We do apologise for the inconvenience caused.
Regards,
The OUTsurance Team
Best regards,
OUTsurance's reply31 Aug 2026, 12:48
Official
Good day Scania,
Thank you for your feedback.
Our client services manager, Karen, has been unsuccessful in her attempts to reach you. She has also sent you SMSes.
Your policy has been cancelled as per your request, and the refund has been processed.
We do apologise for the inconvenience caused.
Regards,
The OUTsurance Team
Thank you for your feedback.
Our client services manager, Karen, has been unsuccessful in her attempts to reach you. She has also sent you SMSes.
Your policy has been cancelled as per your request, and the refund has been processed.
We do apologise for the inconvenience caused.
Regards,
The OUTsurance Team
Best regards,