INCORRECT POLICY CANCELLATION-**********

OT OT***7

I HAVE RECIEVED A LETTER FROM OUTSURANCE SAYING MY DEBIT ORDER RETURNED TWICE HENCE IM BEING CANCELLED.

1 ) THIS IS NOT TRUE, CHECK YOUR RECORDS AND FIX THIS IMMEDIATELY.IF YOU NEED BANK STATEMENTS I WILL GLADLY PROVIDE THEM.

2)I WAS LATER TOLD, OH NO SORRY, IT WASNT YOUR DEBIT ORDER THAT RETURNED TWICE, IT RETURNED ONCE , BUT WE NO LONGER WANT YOU ON COVER DUE TO A LARGE CLAIMS HISTORY. I HAVE NEVER CLAIMED AGAINST THIS POLICY HENCE MY SURPRICE.

3)I WAS THEN TOLD, NO YOUR UBER VEHICLES INSURANCE COVER CLAIMS WERE TOO HIGH A FEW YEARS AGO SO WE WILL NOT COVER YOU ANY LONGER ON INSURANCE.OKAY, THATS MY UBER FLEET, I HAVE NEVER DRIVEN ONE OF THOSE CARS SO HOW AM I NOW BEING SIDELINED?

4)I WAS THEN TOLD, OH NO, WE DID RETAIN YOU,WE WERE AWARE OF YOUR HIGH CLAIMS HISTORY ON THE UBER FLEET, BUT WE AS OUTSURANCE CHOSE TO ASK TO RETAIN YOU YOU AS I WAS CANCELLING ALL POLICIES WITH OUTSURANCE. YOUR CONSULTANT WAS FULLY AWARE WHEN HE ASKED ME TO KEEP SOME OF MY COVER ON THE BOOKS, THAT MY CLAIMS HISTORY WAS HIGH, YET YOU AS OUTSURANCE INSISTED ON RETAINING ME.

AS A RESULT OF 5 CALLS TO YOUR OFFICES, WHICH RESULTED IN ONE CALL BACK, WHICH THEN FED ME ALL THIS NONSENSE.

1)I WANT THE CANCELLATION LETTER AND REASONS FIXED AS TO WHY I WAS CANCELLED BY YOU GUYS SO THAT I CAN FARELY STATE MY COMPLAINT AGAINST OUTSURANCE TO THE INSURANCE OMBUDSMAN AS WELL AS HELLOPETER. REFER TO MY CALL HISTORY AND MY CALL LOGS, YOUR CONSULTANT BRAVELY TOLD ME THAT THE LETTER WILL NOT BE CHANGED. THIS IS FALSE INFORMATION AND I DEMAND IT CHANGED. I ALSO WANT MY PREMIUMS THAT I PAID ON MY PUBLIC LIABILITY COVER PAID BACK TO ME, AS OUTSURANCE HAS DEFINITELY ACTIVATED ME IN ERROR AND ACTUALLY DIDNT WANT TO COVER MY ON ALL MY BUSINESS AND PERSONAL POLICIES.

I EXPECT FEEDBACK. AS USUAL I WONT RECIEVE FEEDBACK AFTER 5 CALLS TO YOUR CALL CENTRE

IMPROVE YOUR DISGUSTING SERVICE