RM
Reba M
1 reviews | Active since Aug 2018
29 May 2019, 16:36
*********** staff
you hold on the line for so long and their *********** staff keeps going to ask someone all the duration of the call, wasting time and airtime, how about train someone the right way before making them work
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Replies (1)
OUTsurance's replyOfficial
30 May 2019, 10:09Hello Reba
Please accept our sincere apologise for the frustrating service you describe!
We will truly appreciate if you could let us know when this call took place and whether you the called from the cell number you provided here.
We will then be able to audit the call and assist you. We will also not ignore the poor service you received.
Regards
OUTsurance
Please accept our sincere apologise for the frustrating service you describe!
We will truly appreciate if you could let us know when this call took place and whether you the called from the cell number you provided here.
We will then be able to audit the call and assist you. We will also not ignore the poor service you received.
Regards
OUTsurance
OUTsurance's reply30 May 2019, 10:09
Official
Hello Reba
Please accept our sincere apologise for the frustrating service you describe!
We will truly appreciate if you could let us know when this call took place and whether you the called from the cell number you provided here.
We will then be able to audit the call and assist you. We will also not ignore the poor service you received.
Regards
OUTsurance
Please accept our sincere apologise for the frustrating service you describe!
We will truly appreciate if you could let us know when this call took place and whether you the called from the cell number you provided here.
We will then be able to audit the call and assist you. We will also not ignore the poor service you received.
Regards
OUTsurance