JG
Joan G
1 reviews | Active since Feb 2019
12 Feb 2019, 17:55
*********** service provider
4 months after my car accident and my car is still not fixed. Mainly due to the absolute incompetence of the service provider that Outsurance insist I use. My car has been standing there and they STILL have do not have the parts they need. After allegedly ordering them on 13 December. Horrible experience and incredibly disappointing.
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OUTsurance's replyOfficial
15 Feb 2019, 13:51Good day JoanAVD,
This is the last thing we wished you to experience. Unfortunately there was a parts delay. We were informed the ETA for the specific part is today.
Jevon our client liaison manager contacted you to apologise for the inconvenience caused. We will keep you up to date and inform you when your vehicle will be ready for collection.
Regards,
OUTsurance
This is the last thing we wished you to experience. Unfortunately there was a parts delay. We were informed the ETA for the specific part is today.
Jevon our client liaison manager contacted you to apologise for the inconvenience caused. We will keep you up to date and inform you when your vehicle will be ready for collection.
Regards,
OUTsurance
OUTsurance's reply15 Feb 2019, 13:51
Official
Good day JoanAVD,
This is the last thing we wished you to experience. Unfortunately there was a parts delay. We were informed the ETA for the specific part is today.
Jevon our client liaison manager contacted you to apologise for the inconvenience caused. We will keep you up to date and inform you when your vehicle will be ready for collection.
Regards,
OUTsurance
This is the last thing we wished you to experience. Unfortunately there was a parts delay. We were informed the ETA for the specific part is today.
Jevon our client liaison manager contacted you to apologise for the inconvenience caused. We will keep you up to date and inform you when your vehicle will be ready for collection.
Regards,
OUTsurance