YM
Yashthi M
1 reviews | Active since Nov 2018
08 Nov 2018, 16:05
*********** Consultant
Joanne Ekron - Most *********** and confused Outsurance consultant. She never got back to me with any feedback in regards to my car. What poor customer service I received even after I complained to her manager Jovan, he also did nothing to assist.
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Replies (2)
OUTsurance's replyOfficial
09 Nov 2018, 12:07Good day Yashthi,
We acknowledge receipt of your complaint. We escalated the matter to Brian our Client Relations GM. He has been unsuccessful in his attempts to contact you. He has also sent you an email informing you of his attempts. Please can you respond to his email with an alternative contact number.
Thank you,
Kelvin
We acknowledge receipt of your complaint. We escalated the matter to Brian our Client Relations GM. He has been unsuccessful in his attempts to contact you. He has also sent you an email informing you of his attempts. Please can you respond to his email with an alternative contact number.
Thank you,
Kelvin
Best regards,
OUTsurance's reply09 Nov 2018, 12:07
Official
Good day Yashthi,
We acknowledge receipt of your complaint. We escalated the matter to Brian our Client Relations GM. He has been unsuccessful in his attempts to contact you. He has also sent you an email informing you of his attempts. Please can you respond to his email with an alternative contact number.
Thank you,
Kelvin
We acknowledge receipt of your complaint. We escalated the matter to Brian our Client Relations GM. He has been unsuccessful in his attempts to contact you. He has also sent you an email informing you of his attempts. Please can you respond to his email with an alternative contact number.
Thank you,
Kelvin
Best regards,
OUTsurance's replyOfficial
13 Nov 2018, 12:55 Good day Yashthi,
We acknowledge receipt of your complaint. We escalated the matter to Brian our Client Relations GM. He has been unsuccessful in his attempts to contact you. He has also emailed you informing you of his attempts.
Please can you respond to his email and he will contact you. Sorry to read about your bad service experience.
Thank you,
Kelvin
We acknowledge receipt of your complaint. We escalated the matter to Brian our Client Relations GM. He has been unsuccessful in his attempts to contact you. He has also emailed you informing you of his attempts.
Please can you respond to his email and he will contact you. Sorry to read about your bad service experience.
Thank you,
Kelvin
Best regards,
OUTsurance's reply13 Nov 2018, 12:55
Official
Good day Yashthi,
We acknowledge receipt of your complaint. We escalated the matter to Brian our Client Relations GM. He has been unsuccessful in his attempts to contact you. He has also emailed you informing you of his attempts.
Please can you respond to his email and he will contact you. Sorry to read about your bad service experience.
Thank you,
Kelvin
We acknowledge receipt of your complaint. We escalated the matter to Brian our Client Relations GM. He has been unsuccessful in his attempts to contact you. He has also emailed you informing you of his attempts.
Please can you respond to his email and he will contact you. Sorry to read about your bad service experience.
Thank you,
Kelvin
Best regards,