EB
Elsabe B
1 reviews | Active since Jul 2017
01 Jan 2023, 06:52
Incompetence !!
After how many requests that my debit order should go off on the 29th I am still getting deductions on the 1st??? What don’t you people understand?? If this doesn’t stop immediately then cancel my policies of over 10 years as I can’t deal with this incompetence
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Replies (2)EB
Elsabe B's updateReviewer Update
03 Jan 2023, 17:40***
EB
Elsabe B's update03 Jan 2023, 17:40
Reviewer Update
***
OUTsurance's replyOfficial
11 Jan 2023, 17:02Good afternoon Elsabe,
Further to our private reply, after receiving your complaint, our client care manager Nadia contacted you.
She has corrected the debit order dates for you and are so sorry for the inconvenience caused.
Regards,
OUTsurance
Further to our private reply, after receiving your complaint, our client care manager Nadia contacted you.
She has corrected the debit order dates for you and are so sorry for the inconvenience caused.
Regards,
OUTsurance
OUTsurance's reply11 Jan 2023, 17:02
Official
Good afternoon Elsabe,
Further to our private reply, after receiving your complaint, our client care manager Nadia contacted you.
She has corrected the debit order dates for you and are so sorry for the inconvenience caused.
Regards,
OUTsurance
Further to our private reply, after receiving your complaint, our client care manager Nadia contacted you.
She has corrected the debit order dates for you and are so sorry for the inconvenience caused.
Regards,
OUTsurance