Incompetence

After a severe lightning storm, my computer started rebooting randomly to the point that I cannot even use the computer. I contacted Outsurance and they sent someone to collect the computer. After a week assessment and a few calls from the technicians, I was informed that there is nothing wrong with the computer, my claim was cancelled and thay took over a week to return it to me. When I got it back, the computer still reboots randomly (if not more often) and to top it all off, the computer now makes sounds it never made before going in to the so called *********** technicians that wouldn't notice a defective computer if a blue screen of death was staring them in the face. Really disappointed with the service received. Outsurance is very quick to take money but find every lame excuse they can not to meet their end of the bargain. I am a paying client, but that will be changing soon. Will take my money to a company that actually values their clients and are not trying to monopolise the market with aggressive marketing. Jack and Jane and Popeye's mother may have saved money on their monthly premium, but they will have a hard time claiming anything.