Incompetence

On the week prior the 11th of Dec 2017 I did a qoute from out surance as I needed to change my home contents from 1st for women but then they were a bit expensive and decided to stay with my current one. Since they did not beat my qoute, the consultant promised R400. The conversation was recorded with qoute ref # ********** . I then got an email from Zola N Mbele who then requested my banking details saying they are taking full responsibility as I was misinformed. That was the 14th of Dec 2017. Afterwards they never came back to me. I tried getting them to call back. Been sending emails, dropping mails from their twitter account. They just show how uninterested they are. I am so unimpressed with level of service they has provided me with. Am not even their client, glad am not. Nearly left a caring company for a non caring one.