MM
Mahomed M
1 reviews | Active since Jun 2019
23 Jun 2020, 16:44
Inappropriate deceit
Greetings Dear Sirs/Madam kindly note one has not received any rerate from Outsurance to date debiting my account Inappropriately without a prior email of cover nor re rate documentation have found alternate insurance and wish to cancel my cover with immediate effect.
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OUTsurance's replyOfficial
25 Jun 2020, 13:11Good day Mahomed,
Thank you for raising your concerns with us.
Kyle our client services manager contacted you to address your concerns. He has updated your preferred method of contact from post to email to ensure you receive all documentation.
We have also reviewed your policy and were able to offer you a better premium.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
Thank you for raising your concerns with us.
Kyle our client services manager contacted you to address your concerns. He has updated your preferred method of contact from post to email to ensure you receive all documentation.
We have also reviewed your policy and were able to offer you a better premium.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
OUTsurance's reply25 Jun 2020, 13:11
Official
Good day Mahomed,
Thank you for raising your concerns with us.
Kyle our client services manager contacted you to address your concerns. He has updated your preferred method of contact from post to email to ensure you receive all documentation.
We have also reviewed your policy and were able to offer you a better premium.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
Thank you for raising your concerns with us.
Kyle our client services manager contacted you to address your concerns. He has updated your preferred method of contact from post to email to ensure you receive all documentation.
We have also reviewed your policy and were able to offer you a better premium.
We do apologise for the inconvenience caused.
Regards,
OUTsurance