Impressive service and quick response to claim

I took my sick cat to the vet on 17 Nov 2021, paid for the consultation and meds and sumbitted the claim to the Pet Insurance Dept on the 18th. On the 19th I got a call from Chanelle Stuurman,the claims advisor to inform me that they got my claim and that I will be reimbursed within 2 to 3 working days. Today, on the 20th, I got a sms to say that a payment was done by Outsurance. Needless to say I am very impressed by the quick response to my claim by them. Very friendly consultants that is always willing to assist. Thanks guys! Your service is excellent!